Michelle Cantin

I am currently looking for a full-time position related to web development.


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  • Project and time management
  • Reliable, hard-working, responsible, organised, disciplined, punctual and honest
  • Easily adapts to new environments and takes great interest in acquiring new skills and knowledge.
  • Project a professional image, provide excellent customer service and communicate effectively.


Algonquin College, Ottawa, Ontario

GPA 3.97/4.0, Dean's Honour List


Help Desk Analyst

2018 - Present

National Capital Freenet
  • Demonstrated effective communication skills by answering phone calls, voicemails and emails as well as by attending to members at the office
  • Demonstrated good problem-solving skills by assisting members in the resolution of internet and technical issues
  • Demonstrated and further developped technical skills by configuring modems
  • Taught members how to set up and use internet services through the organisation
  • Demonstrated excellent learning skills by creating and adding content to the organisations' Wikis, which use the open source software "MediaWiki"
  • Demonstrated good organisational skills by helping in the organisation of the Wikis